How Roto-Rooter’s Austin Branch Embodies Reputation
Positive customer reviews and word-of-mouth recommendations can make or break an Austin, Texas, plumbing company. Roto-Rooter plumbers in Austin understand this and maintain their reputation through high-quality work, rapid response times, and exemplary customer service. It takes effort to be the best, and our skilled technicians always rise to the challenge.
Austin Customer Stories
Nothing gives you a sense of an Austin, Texas, plumbing company’s reputation more than customer stories. Every customer review impacts your standing in the community, for better or worse. As you can see below, our reputation for quality plumbing services is well-earned:
Consistency and Consideration Win a Life-Long Customer
Scotti Hughes has nothing but good things to say about his experience with Roto-Rooter. In the face of some complicated water issues, Roto-Rooter technicians Ron and Patty met and exceeded all of Scotti’s expectations:
“They explain everything to us; there are no sales pitches; they just show up, find the problem, fix the problem, take whatever extra steps that might be necessary to do the job right, and then off they go. Bonus, they are super nice to our rambunctious dog. I will never have to look elsewhere for another plumber, which is priceless! Oh, and when you call Roto-Rooter, their scheduling team is super helpful, too. 10/10 great company.”
Water Heater Emergency Relief
Franchesca Gerardo contacted Roto-Rooter when her water heater began to act up. Our technician, Oscar, showed up promptly on a Saturday and quickly diagnosed and fixed the problem. Oscar then provided Franchesca with valuable advice for maintaining a water heater.
Franchesca was impressed with every aspect of her Roto-Rooter experience. She highly recommends Oscar and reports that “scheduling with the office was seamless, and I appreciated the text updates on when Oscar would arrive at our house.”
Positive Customer Reviews in Austin
One of the best ways to judge an Austin, Texas, plumbing service’s reputation is to check the company’s customer reviews. Experiences like the ones outlined below demonstrate why people think Roto-Rooter is the best plumber in Austin:
- “These guys came out on Thanksgiving Day, and they were friendly and professional and totally saved us. We were so happy to have a functioning sewer service, and they made it look easy. 10 stars would not be enough.” Beki Halpin
- “Patrick did an awesome job explaining everything he was doing and giving tips that I can do to keep my plumbing system working. He was pleasant and answered all my questions in detail. I won't use anyone else. Price wasn't bad either.” - Shaun Linde
- “We are new in the area and felt overwhelmed when our home started having plumbing issues. We called Roto-Rooter after seeing the positive reviews. Amelia, who answered my call—was incredibly personable and patient as I tried to navigate a chaotic situation. Oscar came out and did an amazing job. He figured out a problem that was hard to diagnose, and he was kind, courteous, and professional while doing so. We had worked with the same plumber for years in our old city, and after meeting Oscar, I know he will be who we go to any time we have an issue here.” Caroline Paris
Join the Roto-Rooter Family
Don't entrust your plumbing to anything less than the best. Roto-Rooter is available 24/7, 365 days a year. Our commitment to high-quality, reliable plumbing solutions shines through in every aspect of our services, from our friendly, skilled technicians to our rapid, 24/7 emergency response times. Join the Roto-Rooter family; we go above and beyond for you!
Roto-Rooter: Providing Austin with Quality Plumbing Solutions
Roto-Rooter serves the greater Austin area, including San Marcos, Lockhart, Round Rock, and Lakeway. We pride ourselves on prompt, reliable service when you need it most, and we look forward to serving all your plumbing needs!
We’re Austin’s trusted plumbing, drain, and water cleanup company—Call for Roto-Rooter today!