Will Roto-Rooter Water Damage Restoration Work with My Insurance Company to Complete the Claim?

Most insurance companies will cover unexpected water damage. However, damage caused by an ongoing issue or structural problem may not be covered. Roto-Rooter makes the water damage insurance process as easy as possible by working directly with your insurance company.

Before we start any work or begin the water damage insurance claim, the water damage restoration professionals at Roto-Rooter will contact your insurance carrier to determine coverage. We will also work directly with your local adjuster throughout the process. Your insurance carrier may determine coverage by the cause and extent of the damage, and some coverage may be limited.

Roto-Rooter’s estimators are experienced at dealing with your water damage claim, including working hand-in-hand with insurance companies. Our prompt team of professionals will thoroughly document your loss according to approved insurance industry guidelines, which includes taking photos before work begins, during the cleanup and restoration process, and after our work is completed. We will also include sketches and drying logs as part of our water damage cleanup process.

Our IICRC certified technicians will perform water extraction, remove unsalvageable contents and structures, including personal property, carpet and other flooring, drywall, paneling, shelving and cabinets. We’ll clean the affected areas, apply disinfecting agents, deodorize and dry out the structure. Our team will haul away any harmful and water damaged debris. Roto-Rooter also will send the bill for our services directly to your insurance company.

Your insurance coverage can vary a great deal depending on the provider, as well as the specific policy and applicable riders. It is best to understand the details when assessing your insurance coverage and starting the water damage cleanup process to stay fully informed in case of an emergency.