Customer Reviews and Testimonials

Unclogged the main sewer line. Did a great job!

The technician was polite and took care of a simple water heater problem and Took the time to explain things to me. I am very pleased

Louis was very professional and did a fantastic job getting my plumbing working

Jason was polite, explained his assessment thoroughly, and definitely went the extra mile to get us set up for a plumber for our next step.

Great service with a knowledgable service tech.

Branson was polite and sympathetic to our feelings with our clogged main sewer drain. He informed us up front what he was going to do and asked multiple times if we had any questions just to be sure we understood and to make sure all of our questions were answered. He explained to us about the free video cam to seek further what was causing our problem since this was our second occurrence with this very same problem in less than one year. I would highly recommend him and will ask for him on any future plumbing problems. Let’s hope there are none!!

Roots growing into the main drain line. Every 2 years for service. Same awesome service guy this year.

Although it took all day B4 I could to get service, Charles my Plumber was very professional and focused on the job and sevices needed. Charles is a hard and dedicated worker!

The gentleman arrived on time was thorough doing maintenance on my sewer system and was careful with my plants. Very polite and business like. Answered the questions I had.

David came on time and was done within 1/2. He was amazing!

Prompt. Ontime. Legitimate quote. Solved several plumbing problems. Great customer service.

Wonderful SATURDAY service. Service technician arrived approximately 11/2 hours after I called regarding a "non-functioning" kitchen drain . The situation was remedied in about 45 minutes. A very grateful customer!!

Courteous and helpful employee. Provided quick and effective service.

Dave and Tony were great!! Highly recommend both of them and the company.. Made a bad situation better!!

They came out right away and were quick and professional. Great experience.

The plumber was a true professional and quite knowledgeable . Not only did he correct my problem but he gave me information I didn't know. Would I call them again... YES !!!

We are getting a lot of rain and my drain clogged and water was seeping into my neighbor’s basement. Roto-Rooter was at my house in just over an hour from calling. Tim was great. He explained what the issue was and my options should I have future problems.

We had an old faucet that wouldn't quit dripping water so we called Roto-Rooter for a free estimate. The technician Curtis 0653 came out and gave us an estimate, the pricing was very competitive so we decided to have the work done. Curtis was very professional and did a great job. Not only did he have everything needed to complete the job but was able to do it on the spot. Thank you very much Curtis for a job well done! Don & Tammie Lillard

Tyler showed up on time, was efficient, polite, and knew what he was doing. 5 stars!

My kitchen drains were not flowing. Your staff was all very professional and the gentleman who got me back to normal was very nice, professional and polite. I have a faucet I will need to have installed at a later date and I know where I will be calling. Thanks.

Miri, our technician did an excellent job of telling us of what he could do and completing it. He cleaned up everything afterwards so well, you couldn't tell he had been there. We look forward to his expertise in the future.

Mike did a great job, came out on the weekend in a timely manner and was very professional.

Art was extremely knowledgeable and helpful.

Kyree was excellent...polite young man. An asset to your company.

Roto-Rooter was great about 20 years ago,when I used them & they were more amazing NOW when I needed them this past week!! Not only did i need the plumber to unclog the sewer, but also the restoration technician! Ingrid Velez was the water specialist to get things started & Everet Watson was the Restoration Technician!! Everet & his partner worked way into the night cleaning up a complete disaster & over the next few days returned things back to normal! Definitely a life saver & I would highly recommend them! THANK YOU!

The plumber, Bobby, #97, was professional, prompt, polite, & did a great job. He went “the extra mile” to be sure I was pleased, which I certainly am. Thanks!

Note the problems with the garbage disposal immediately and replaced it within an hour.

Great service, really nice serviceman...came quickly, got my toilet unplugged and everything running again

They responded on a Sunday within the time frame stated, diagnosed my problem and determined it was going to need additional camera views. Other employee responded rather quickly. Temporarily fixed and scheduled a completed job schedule within week. Employees very friendly and trustworthy

Hana did a great and professional job. Great manners and was very helpful thanks for sending Hana.

Excellent service from donald wuorio. Excellent customer service on the phone with office.

Polite, professional young man.

Both of the serviceman were GREAT. They did an absolute perfect job, cleaned up and were completely professional.

Unclogged my kitchen sink. Did a great job in a timely manner.

Fine job, both gentlemen friendly, professional and informative. They fixed our problem efficiently and effectively.

Drain was unclogged in less than an hour.

Our service plumber did a very professional job and was concerned to complete the job correctly. An excellent employee

Very fast and professional

The technician, Gilbert, did an outstanding job of explaining what needed to be done, and why. He was a pleasure to have in our home, and we would highly recommend him.

Over the years I've found Roto-Rooter to offer very effective plumbing services above the competition. I highly recommend Roto-Rooter to everyone. I wish Roto-Rooter would offer maintenance plans, especially for retirees so that we its customers would be covered year round against plumbing problems that arise and therefore have peace of mind in that respect.