Bend's Go-To Plumbing Company for Drains, Leaks, and More

Steve was exceptionally professional! You are very fortunate to have an employee with such strong customer service skills! Lesli

Steve did an awesome job! On time, readily supplied, and completed the work in no time! Thanks for the prompt service!

Great experience, Bobby explained what needed to be done answered my questions fixed the problem in a timely manner and saved me some money . Much appreciated!

Ken was great work with. Friendly, professional and a hard worker. My crew dug the trench and he came the day before to make sure things were in order ... so he could work as quick as possible. The lines were repaired, and the clean out upgraded. He did a great job. Great work, great service. I know when I call, they are here as soon as possible. Sue

I am very impressed with the gentleman that came to my home to repair/replace a exterior faucet. Bobby’s conduct was professional, he took time to explain what he needed to ... do to fix the faucet and listened to my concerns and answered my questions. Thank you Bobby for making this experience for me a positive one and he was able to save me some money!! Keep up the good work.

Roto-Rooter was able to schedule me promptly on a Monday morning. The plumber arrived when he was supposed to, and quickly cleared up the clogged drain.

Bobby was so gentle and kind and listened to me and did a superb job. Work was done in what seemed like 5 seconds. No more running water, ... yea. Thank you, thank you

Dwight Mohr arrived punctually to inspect a lift up pump sewer system common in this community. Since we are closing on the house shortly, I wanted to be reassured that ... the system was working reasonably well. Dwight went through the entire system, explained, answered our questions and then tested the system so we could see that it is functioning within normal parameters. The agent, my adult son and I were very impressed with his knowledge, ability to answer questions and interact positively with people who are not knowledgeable with this waste system, and was upbeat and positive. Dwight's demeanor and service were exceptional as a representative of Roto Rooter. I will definitely ask for him in the future. Great job! and thanks very much. Bert Neumaier

Did a great job, told me how I could lower my bill by doing things myself. Friendly, knowledgeable and efficient!

Excellent service. Efficient & professional. When my kitchen "exploded" they responded in a timely manner and with a very calm attitude. Very appreciated when my attitude was anything but calm

Your technition was neat, personable, informative, and efficient. Had the plumbing problem resolved in 10 minutes. Thank you

Amazingly fast response to our home. Customer service was fantastic. The technician was so nice and helpful. We will continue to use Roto-Rooter in the future.

We had a sewer drainage emergency at my rental property that was effecting multiple units on the 4th of July. Roto-Rooter was the only company to answer the phone on ... this holiday and respond quickly to prevent major flood damage. Thank you Roto-Rooter!

Prompt professional service from my first phone call to the final repair. Receptionist:scheduler was very professional and pleasant. Scheduled and repaired same day by professional, friendly plumber. ... Now I know who to call.

Lance has always been very helpful and describes the job that he's doing. He's always allowed me to look over his shoulder so I can possibly troubleshoot prior to calling ... Roto Rooter in the future.

Tech did a great job unclogging my storm drains and got the job done. It wasn't easy but he stuck with it until the problem was solved.

Steve as always did an excellent job

My 8 inch irrigation pipe became clogged. I called in the late afternoon and the technician was at my farm the next morning to hydro-jet the obstruction. Within ... 15 minutes the water was flowing perfectly. Prompt, friendly and efficient service.

Not a difficult problem, but they were easy to schedule and the technician was professional, courteous, and answered my questions to prevent future problems.

We had toilets overflow and they sent someone the same day who fixed our problem. We are very pleased and grateful.

Your technician was very friendly and professional and got the job done!

Always use Chapman plumbing. They arrive on time and fix the problem first time. Excellent customer service.

I DONT KNOW THIS MAN, KEN. NEVER MET HIM BEFORE. BUT HE WAS GREAT. HE EXPLAINED EVERYTHING (YES EVERYTHING!) TO ME. HE DID AN EXCELLENT JOB, WORKING VERY HARD AT ... PERFECTING MY TROUBLED SEPTIC SYSTEM. HE IS VERY CARING-WHICH IS HARD TO FIND PEOPLE LIKE HIM IN THE WORK PLACE THESE DAYS. NOT ONE PERSON IN THE PAST HAS EVER TAUGHT ME HOW TO PREVENT SEPTIC DRAUMA. WELL I KNOW NOW. OF COURSE I WISH I KNEW SOONER. OH WELL. HIGHLY RECOMMEND HIM! THANKS AGAIN KEN!

Serviceman was prompt and very polite. zip code for my area changed two years ago to 97703..need to update your records.

Have used Roto Rooter for all of needs, including every two years cleaning for our tenant's septic tank. STEVE, who did the most important work and pumped/cleaned/restored our tank, ... I feel is very valuable to your company. He has been out to the tenants prior. He performs as he would to his own home. Your receptionist (who answer the phone Monday June 27, got our appointment set up at 'lightning speed'. Another valuable employee, as well as others I am sure. PLEASE let them read my survey. Thank you.

Arrived quickly, and got the job done in no time at all.

They were professional and efficient, cleaned up before they left.