Which Plumbing Emergency Needs Help Right Now?
An active supply leak and a wastewater backup need different repairs. You can call without knowing the cause: tell us where the water appears and whether it continues when fixtures are not being used.
- Water escaping from a pipe or connection: Request help finding and repairing the leak.
- A toilet or sink overflowing: Stop using it and describe whether other drains are affected.
- Wastewater rising through a tub or shower: Stop activities adding water to that drainage system and request an assessment.
Roto-Rooter assesses the plumbing and explains the work needed. If a leak is hidden, we can discuss the access required to investigate it.
Operated as an Independent Franchise - All available services, hours of operations, pricing structure, and guarantees may vary by location
Serving the entire Chico metro area, Including:
Counties in the Chico Metro Area
Arrange the Repair With the Findings Explained
Give the service team the property address, a contact for entry and a brief description of the active problem. During the visit, Roto-Rooter identifies the plumbing involved and discusses the repair or further investigation needed.
The company is fully licensed and insured. Ask about any required water interruption and the scope of the proposed work so you can decide how to proceed.
Call for Emergency Plumbing Help in Chico
For an active leak or backup, call 530-342-5154 and check availability with the team. If the work can be scheduled for a non-urgent visit, request an appointment online.
Frequently Asked Questions
Does the city maintain the pipe between my building and the sewer main?
Chico assigns maintenance of that connecting sewer lateral to the property owner. The location of the fault still needs to be established; do not assume that every backup originates in either the private lateral or the public main.
How can I find out when a plumber is available?
Call 530-342-5154 and confirm current availability for your address. Describe any active water escape or wastewater backup so the team understands the situation.
Can I call if sewage is coming back through a drain?
Yes. Roto-Rooter provides drain and plumbing help. Stop adding water to the affected system and keep people away from wastewater. Describe all fixtures involved when requesting a visit.
Will closing the main water valve stop a sewer backup?
Closing a water supply does not remove a drain obstruction or prevent wastewater already in the line from returning. Stop activities that add water and have the affected drainage assessed.
What should I say when calling about an urgent leak?
Give the address and explain where water is appearing, whether it is still escaping and whether you can reach a shutoff safely. You do not need to open walls or locate the exact failed connection before calling.


