Fairfax Plumbers Near You

Josh came to replace our water heater

Plumber and his assistant were great.

Josh Rivera, Service Technician provided excellent customer service, was prompt, professional and very knowledgeable. My sump pump and related GFI outlet failed and he was thorough in troubleshooting solution to ... get it all work again! We have been hit with lots of rain and more on the way - I was very pleased with his service. Thank you Roto Rooter was dispatching help so quickly - Josh represents your company well!

After near 5 days of dealing with HMS home warranty and FlowRite, I was able to obtain service and resolution to our main waste line backup throughout our home with ... one call to your staff. Fortunately we were assigned Mr. Frezer Gebremeskel, who diagnosed and resolved the problem. Not only was he patient (having to deal with a mess that should've been resolved days ago), but also very professional and clean, polite to my son and family, very efficient and ensured every detail was taken care of...until I was finally able to run the dish washer after 5 days! Frezer is what customer service is about and much appreciated!! We can finally take a shower, cook, clean...thank you very much!

Master plumber Diego Diaz was an absolute professional. He came on time, worked efficiently and answered all our questions. The booties he wore on his shoes were a nice touch to ... keep our home clean. After Diaz left, my wife told me: "This is the first time I didn't have to clean up after what is essentially a messy job of unclogging the kitchen sink." Thank you.

Chris was outstanding!

When Chris arrived he put covers on his shoes as it was raining. He was able to discover the problem was with the septic pump, and he told us how ... to resolve our problem. He cleaned up the work area, probably cleaner than when he began. Chris was very polite. We would definitely use the Roto-Rooter services again.

The technician was knowledgeable and pleasant.

Darcy came out and was very professional and provided a very fair estimate for the work. The service was exceptional as well as the time it took to do the ... work that needed to be done. He was very knowledgeable and answered all of our questions. We will definitely use Roto Rooter in the future for any plumbing needs!

The plumber was very friendly.

The technician was very helpful and nice! He did a great job!

your guys were terrific! Stayed until the problem was solved and we are grateful!

I am very pleased with the work performed. The service technician (Michael) diagnosed the situation and knew exactly what work was needed. He replaced the water line, flapper and fill ... valve. He also provided me information on what I can do to prolong parts from wearing out in the future. Michael was very pleasant and knowledgeable. In the future, I will be sure to ask for him. Great job!

I would like to thank Roto Rooter for the great service. Every time I use your company my problems are resolved quickly and efficiently. My plumber today was ... David Snider and he was excellent. He talked with us at length and helped us identify the source of our problem with a small leak coming from the upstairs bathroom into the basement ceiling. No major work was required. David had good ideas to try to figure out the problem and sure enough we did. Thank you David and Roto Rooter. I would not call any other plumbing company for my plumbing needs. Thank you to the scheduling staff as well, they are flexible, friendly and call frequently with updates about the status of the visit. I appreciate all of the good service.

Johnny was excellent. very meticulous and a really good person, he treated the problem and home as though it was his own. also educated me every step along the way.

Our service technician was very courteous, clean, and friendly. First time using this company, but would use it again if we had the same technician. He made sure we knew ... everything he was doing and he answered all our questions.

The Service Technician came to our house to fix our clogged sewer line. He used the snake on the sewer line and did a wonderful job. I ... was very pleased with all of the work he did.

Joe arrived on a 100 degree day. Discovered tree roots were my problem & quickly dispatched to tree root heaven. Did an excellent job cleaning up behind himself ... (his momma raised a good son)! I've used your service several times and have ALWAYS been satisfied with the quality of service personnel as well as RotoRooter.

The person that took the service phone call was efficient and friendly. The plumber David arrived within an hour. David was friendly, professional, and thorough. He assessed the ... problem, explained the fix, and resolved the issue. I was very pleased with the service.

I'm not sure what rating metric I gave you because my computer did not properly display your rating grid. However, it should read as the HIGHEST satisfaction! The ... two plumbers who showed were extremely professional and courteous, providing quick and effective service. My only minor complaint would be that the dispatcher was not able to get me on the schedule for Friday afternoon or night and we were without water into our house for a day and a half.

Michael did a great job, was extremely helpful and couteous and very informative.

was very happy with the service generally and Josh who came out in particular. very helpful and even the folks on the phone were really easy to work with. 10 ... stars for responsiveness and follow up. also accommodated my schedule which i know was challenging for them. great experience.

My technician has been here before, and we like him a lot. Polite, friendly, organized & thorough!

Our experience with this company started when my elderly mother who is blind and can barley walk was getting up off of the toilet. She fell backwards into the toilet ... tank and cracked the tank almost completely in half. With her physical restrictions we had to have the toilet in her bathroom repaired as soon as possible. I called another plumbing company in my Fairfax City first that advertised emergency service. The man I talked to said they couldn't have anyone here until the next day. Then I called ROTO-ROOTER PLUMBING & DRAIN. I talked to Corey ext. 14108 at your Fairfax,Va office. The first question he asked was if my mother was ok! He had a tech here within two hours! I was kept informed of the techs arrival with 3 different calls! The technician we were blessed with was Ekoue. Ekoue went above and beyond the call of duty to make sure my mother's toilet was fully functional before he left us. The young man was here from 7:00pm until 11:30pm! He was polite, kind and very professional! The management Of ROTO-ROOTER PLUMBING & DRAIN should certainly value Ekoue as an exceptional employee! He deserves a raise! I will certainly call your company again the next time I am in need of plumbing services! Thank you!

Nice friendly plumber. Told me what had caused issue how to prevent in future. In and out quick

Zakk and Chris did a great job and very difficult situation.They never gave up and got the job done. Thanks you

After I called, a technician arrived 3 hours later. He was courteous and informative. He was able to take care of the problem and advised me on how to ... possibly prevent future problems. With heavy rains predicted, I was appreciative of the fast service.