Lowell's Trusted Plumbing, Drain & Water Cleanup Company

Got them to come around 8pm and got my problem cleared up quickly

I was very happy with your service.

Wok was done efficiently and professionally.

The technician explained everything he was going to do and what he found at each step in the process. The bathroom was spotless when he left including the sludge ... in the bottom of the bathtub.

Ron was excellent in every respect (#5592) !!!!!!!!!!!!!!!!!!!! Very professional and very personable...............we could not be more pleased with the service he provided !!!!!!!!!!!!

Mike fixed my problem very professionally - and with a great personality. Would certainly use him again.

Once technician arrived, he did a very good at solving the problem of a drain that had clogged. One suggestion I would make that doesn't relate to his job is ... to let me know where he is coming from. I am an owner of that property, but don't live there. I was called at 4 p.m. that day and told that he was on his way. I went to the property a few minutes later and waited an hour and a half and coudn't figure out where he was. I called Roto Rooter and they said he may have run into traffic. Actually, the main reason was he was coming all the way from Springfield and arrived about 2 hours after I got the call telling me he was on his way. I could have tended to other things during that time. Don't assume that the person calling for service lives at the property.

I was very pleased with the service

Quick friendly service.

service was great, workers were kind and knowledgeable

The repairman was very professional and courteous. He did a great job clearing the clog in my upstairs tub drain. Unfortunately one of the ... old pipes cracked and cause a leak into the ceiling and shower stall below on the first floor. I do not believe he could have foreseen this problem happening. He apologized for misadventure and tore up my contract on the spot to let me know there would be no charge, I have contacted my insurance company and they send an adjuster out to see where we go from here. All is well that ends well!

The shower tub diverter (the original Delta model installed in our 1970's home) came off in my hand on a Thursday morning. With two high school kids in the house ... this had disaster written in capital letters. I called RotoRooter at 10 a.m. , and they sent Mike over at 4 that afternoon. That alone was a miracle! He assessed the situation and helped us decided on what we needed to replace and helped us with the numerous brands available. He returned back bright and early on Friday morning and got right to work. It was a bigger job because this house was a prefab, which meant they built the plumbing and then put up the walls around it before shipping it. More work for him, but done beautifully. He was clean and professional, and worked continuously until the job was done that afternoon. I would not hesitate to call RotoRooter again, and would recommend them to everyone.

The service was not only excellent but the representative Ramon #3029 was professional and provided specific information to make my decision for service easier. I definitely recommend their service.

Excellent, fast, professional service. Sergey was excellent. I called at 4;30 and he arrived at 8. Problem solved by 9:15. Very happy I can ... shower and use the toilets again.

Charles 4936 was very professional and helpful, especially explaining about water saver commodes, things I did not know. LOL tho for 5 minutes of work I am ... hoping he gets most of the money. I should have been a plumber :)

Great response to telephone call, prompt arrival, solved problem within minutes. Service tech was very pleasant, knew his business and got the job done. Thanks

Tom (Service #1222) was an absolute God-send. He was on time and He very attentive to the plumbing problems and was very supportive and had suggestions for moving forward ... with maintenance. He was easy to communicate with and had a great sense of humor. I would highly recommend him as a plumbing technician to anyone looking for a dependable, qualified worker.

You may refer to my review at rotorooter.com/sweepstakes.

Excellent service, fast and efficient. The guy who came was great. So sorry I forget his name. Eastern block, very helpful.

Job well done in a timely and professional matter.

Although the original window of the arrival of the service agent was wide of the mark, I was able to recover full use of my home's plumbing late on a ... Sunday; such 7/24 service is to be strongly applauded. The agent, moreover, worked under tight and uncomfortable conditions, and did so graciously and effectively.

Ray was excellent explained everything and was very thorough. Great service!!!

Ken was helpful, courteous, and quick. I was very pleased with the service he provided.

The service provided to us exceeded our expectations. John arrived well before the time expected and was very fast, knew what he was doing, friendly and informative. The whole process ... from making an appointment to completion was very quick and easy.

it was very late when he came over but was okay as long as we got things working.

I called and ordered a bottle of Pipe Shield, The person who I spoke with was courteous and helpful. Unexpectedly, the Pipe Shield was delivered to me within 30 ... min. Thank you!

Gilbert did a great job. He was very professional and tried very hard to fix the problem. Even though he wasn't able to fix it, he was able ... to explain the next steps that had to be done in order to get our service working again. I would highly recommend him to anyone having plumbing issues.