What to Do While You Wait for a Technician
- A few steps can limit damage before help arrives:
Shut off the water at the main shutoff valve or the fixture's local shutoff if you can locate it
- Move furniture, electronics, and stored items away from standing water
Avoid running additional water, flushing toilets, or using drains connected to the affected line
If you suspect a gas leak, leave the area and call emergency services before calling for plumbing service
- Document the damage with photos for your records before cleanup begins
Then call Roto-Rooter to get a technician on the way.


